Impact of Coronavirus Survey Report
Furthermore, coronavirus has led to unfamiliar changes to the way health and social care services provide care. Notable evident changes include postponed appointments, tailored digital appointments, stricter hospital and care home protocols and a challenge to pharmacy medication distribution (Kings Fund, 2020). In light of these ongoing changes to health and social care services, the Impact of Coronavirus Survey was designed to understand the public experience of using health and social care services during the coronavirus pandemic in consideration of the following four themes: (1) experiences coronavirus (2) access to services (3) mental health (4) digital engagement. All public experiences were used to form constructive ideas and recommendations for the development of local health and social care services in Stoke-on-Trent and Staffordshire.