Enter and View Visit to The Haywood Hospital Walk-in Centre - 4 July 2024
We supported Midlands Partnership NHS Foundation Trust (MPFT) to gather patient experiences of the Haywood Hospital Walk-in Centre through a combined Quality Standards Assurance Visit (QSAV) and Enter and View visit.
During the visit we spoke to several patients and accompanying relatives who were attending the Walk-in Centre and were at various stages of the service pathway such as: arrival, triage, assessment, and treatment.
This report provides a background summary of the service, captures the patients experiences, and shares our authorised representatives onsite observations and recommendations.
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If you need this report in a different format, please email info@healthwatchstoke.co.uk or call 03303 130247.
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Enter & View: Haywood Hospital Walk-in Centre - Report