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“My partner has been trying for past 3 days for an emergency dentist tried all the numbers suggested by NHS helpline either not answering or telling him to ring back in morning. Fortunately, Healthwatch pointed me in the right direction of an available practice “
Latest reports and publication
Insight & Impact - September 2025
A monthly summary of intelligence received and our local activities.
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Insight & Impact - August 2025
A monthly summary of intelligence received and our local activities.
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Advice and information
NHS support for refugees and people seeking asylum
Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.
What choices do you have at your GP practice?
We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the…
What can I do while waiting for an ADHD assessment?
Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?
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