Home Care Services Project Summary

The project began at the start of 2020 and unfortunately, the collection of feedback coincided with Coronavirus becoming prevalent in the UK which meant that we were unable to carry out our usual outreach and engagement work.

As we were unable to meet people and attend groups the survey became an online-only survey and this has impacted upon the numbers of people who have completed the survey. Reaching people who receive care at home is inherently difficult to start with but usual channels of reaching people were closed to us and there was additional pressure on homecare services meaning we were not in a position to request providers distribute surveys on our behalf.