Pharmacy First
Pharmacy First was launched in January 2024 and enabled a range of minor ailments to be treated by local pharmacists rather than requiring a GP appointment. The service aims to free up GPs to be able to treat those with more serious ailments and those with long-term health conditions.
Earlier this year, Engaging Communities Solutions (ECS), who deliver Healthwatch Stoke-on-Trent and six other local Healthwatch, put out a survey to gather people's understanding of and experiences with services offered at local pharmacies with a focus on Pharmacy First.
ECS have now published a report on their findings across all seven local Healthwatch and beyond, which you can read here:
Pharmacy First: The Hidden Healthcare Resource
In addition to the above report which covers a wider area, we have also pulled together a localised version of the report which shares the data gathered from people who live in Stoke-on-Trent. Find out more on the Stoke-on-Trent perspective in this report: