Due to the outbreak of the Coronavirus Pandemic and the former suspension of the Enter and View Programme, Healthwatch Stoke-on-Trent took the opportunity to pilot a series of virtual visits to ensure that public conversations, experiences and concerns can continually be shared with their local Healthwatch.
Our Virtual Visit Programme was designed to gain perspective on respective health and social care services by providing an anonymous opportunity for service users, staff and managers or patients to talk about their experiences centred on the planning and delivery of the related service.