News and reports

Healthwatch Stoke on Trent received information from a family member regarding problems with the care of a family member who had been moved to Bradwell Hall. We also noted that the CQC inspection of August 2018 concluded that overall ‘the Home Requires Improvement.

It follows the inspection by the CQC in November 2017 which concluded that overall the Home Requires Improvement.

The service is registered to provide accommodation and personal care for up to 74 adults (please note that the website shows anomalies – it refers to the home being 76 bedded). People who use the service require nursing or personal care and/or may have Dementia. The home also provides care for those who need treatment for the disease, disorder, or injury.

Purpose of the visit: the inspection by the CQC last year concluded that overall,
the Home required Improvement and we wanted to assess the current situation
and see how things had improved.

Health Advisory Board (HAB) Meeting held on Wednesday 20 February 2019

Community assets that alleviate loneliness or promote communities should be considered, monitored and recognised as integral to the overall approach. This includes engaging the third sector in a meaningful way and accepting that financial investment is needed in the third sector if a gap cannot be met by health and care services.

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

You need services that work for you, your family and your friends. That is why we want you to share your experiences of using health and care with us – both good and bad. We use your voice to encourage those who run services to act on what matters to you.

Stoke-on-Trent Community Drug & Alcohol Service is a free service commissioned by Stokeon-Trent City Council. It is a partnership service made up of three organisations; Addaction, BAC O'Connor (BAC) and North Staffordshire Combined Healthcare Trust (NSCHT). They have
joined forces in Stoke-on-Trent to help people improve their lives by reducing the negative impact that drugs and alcohol can have on people and communities.

Five things you should expect from home care, domiciliary care or help in the home.

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

This year it came to our attention that homeless individuals in our City were finding it difficult to access GP services and receive the treatment that they required.